Wumitech

Information We Collect

When you work with us or visit our website, we collect certain information to provide better service and create beautiful floral arrangements that match your vision. This isn't about gathering data for the sake of it – everything we collect serves a real purpose.

Personal Information: Your name, email address, phone number, delivery addresses, and payment details when you place orders or inquire about our services.

We also collect information about your floral preferences, special occasion details, and any specific requests you share with us. This helps us remember what you love and create arrangements that truly reflect your style.

Contact details for order coordination and delivery
Payment information processed through secure channels
Floral preferences and design requests
Website usage patterns to improve your browsing experience
Communication history to provide consistent service

How We Use Your Information

Every piece of information you share with us has a purpose. We're not in the business of collecting data just because we can – we use what you give us to make your experience with Wumitech genuinely better.

Order Fulfillment & Service Delivery

Your contact information helps us coordinate deliveries, confirm order details, and keep you updated throughout the process. We use your preferences to create arrangements that match what you're envisioning.

Communication & Updates

We'll send you order confirmations, delivery updates, and occasionally share information about seasonal flowers or special occasions. You control how much you want to hear from us.

We also use your information to improve our services, understand what arrangements work best for different occasions, and ensure our website functions smoothly for everyone.

Information Sharing & Disclosure

We don't sell your personal information to third parties. Period. That's not how we operate, and it never will be. However, there are specific situations where we share certain information to provide you with the service you've requested.

Service Partners: We work with trusted delivery services, payment processors, and flower suppliers who need specific information to fulfill your orders properly.

Delivery services receive recipient addresses and contact information
Payment processors handle transaction details through encrypted channels
Flower suppliers may receive order specifications for special arrangements
Legal authorities if required by Azerbaijan law or court orders

All partners who handle your information are bound by strict confidentiality agreements and must meet our security standards. We only share what's absolutely necessary for them to do their part.

Data Security & Protection

Keeping your information secure isn't just a legal requirement – it's fundamental to how we run our business. We've implemented multiple layers of protection because your trust means everything to us.

Technical Safeguards

All sensitive data is encrypted both in transit and at rest. Our payment processing meets international security standards, and we regularly update our systems to address emerging security challenges.

Access Controls

Only authorized team members can access customer information, and only when necessary for order fulfillment or customer service. We maintain detailed logs of who accesses what information and when.

We regularly review and test our security measures, working with cybersecurity professionals to ensure we're protecting your information against both current and emerging threats.

Your Rights & Choices

Your information belongs to you, and you should have control over how it's used. Under Azerbaijan privacy laws and our own commitment to transparency, you have several important rights.

Access your personal information and see how we're using it
Correct inaccurate information in your account
Request deletion of your information (subject to legal requirements)
Opt out of marketing communications at any time
Request a copy of your personal data in a portable format
Object to certain types of data processing

To exercise any of these rights, simply contact us directly. We'll respond within 30 days and explain any limitations that might apply based on legal requirements or business necessities.

Data Retention & Deletion

We don't keep your information forever – that wouldn't make sense for anyone. Our retention periods are based on how long we actually need different types of information to serve you well and meet legal requirements.

Order Information

We keep order details for seven years to comply with Azerbaijan business record requirements and to help with any questions that might come up about past arrangements.

Marketing Communications

If you opt out of marketing emails, we'll keep your email address on a suppression list to ensure we don't accidentally contact you again, but we won't use it for any other purpose.

When retention periods expire, we securely delete information unless you've specifically asked us to keep it longer or legal requirements mandate extended retention.

International Data Transfers

Most of your information stays right here in Azerbaijan, but some services we use – like cloud storage and payment processing – operate internationally. When information does travel outside Azerbaijan, we ensure it's protected by appropriate safeguards.

We work with international partners who meet strict privacy and security standards, and we use contractual protections to ensure your information receives the same level of protection regardless of where it's processed.

If you have concerns about international transfers of your information, we're happy to discuss the specific protections in place for any services that might affect your data.

Changes to This Policy

Privacy practices evolve, and occasionally we need to update this policy to reflect changes in our services, legal requirements, or industry standards. When we make significant changes, we'll let you know before they take effect.

Minor updates – like clarifying existing language or fixing errors – might happen without notification, but we'll always update the "Last Updated" date at the top of this page so you can see when changes were made.

For major changes that affect how we collect, use, or share your information, we'll send you an email notification and give you time to review the updates before they take effect.

Privacy Policy